Our counselors provide a safe and supportive place for you to talk and be heard. Some survivors need to tell their story of abuse, or need help solving a problem. Others may need to prepare for a court appearance or develop a safety plan. Counselors provide emotional support, information, options, and most importantly, a listening ear.

Counseling appointments are generally available during office hours (Monday through Friday from 9am to 5 pm). If you need an appointment after office hours, please call and we'll schedule a time to meet with you.

It is helpful to make an appointment in advance to speak with one of our counselors. This helps ensure that a counselor can take the time needed to help you. However, if you are in crisis and would like to come in to meet with someone without an appointment, please do so. We'll find someone to talk with you as quickly as possible. To make an appointment with a counselor, call (413) 586-1125.

Our counselors can help with:

  • Emotional support
  • Talking things through and helping you make decisions
  • Safety planning
  • Practical advice and support about looking for housing, getting legal help, and more
  • Providing referrals and resources for additional needs
  • Information about legal issues faced by domestic violence survivors, including protective orders
  • Immigration options for domestic violence survivors
  • Additional support and advocacy relevant to each person's situation

Mental Health Counseling

Violence and ongoing trauma can result in mental health difficulties. Common symptoms may include anxiety, depression, confusion, or sleep and eating issues. Our mental health clinician can help survivors of trauma develop tools and skills that may help ease some of these difficult issues.