If you are in immediate physical danger, please call 911.

Children’s Services

Children who have witnessed domestic violence or who have been abused often experience complex and long-lasting effects.

Our Children’s Program staff are allies to the children and families seeking services. We offer crisis intervention and longer-term support, and advocate for each child's individual needs.

Our staff employ a variety of experiential therapies, using art, play, and nature-based techniques to help children improve their self-confidence, ability to express emotions, and communication patterns. We collaborate with other service providers in the child’s life, especially schools, to ensure that their emotional needs are being met.

While our Children's Advocacy Program is focused on the needs of children, these services are fully integrated into the comprehensive services provided at Safe Passage. Children’s Program staff collaborate with counseling, shelter, and legal staff to help families address the varied impacts of domestic violence.

To contact our Children's Program, call our hotline at (413) 586-5066 from 11am-7pm, Monday through Friday. 

What you need to know

Hotline counselors are available to provide support and information at (413) 586-5066.

Looking for shelter? Find out more about our shelter and other options to keep you and your family safe.

Weekly support groups are designed to break the isolation and build a sense of community and support for survivors.

“With trauma, there can also be growth. With help, the experience can make children stronger.”

— Children's Program Director

We're Here for Everyone

Safe Passage advocates work towards safety, healing, and justice for our entire community. We are here for everyone who has experienced domestic violence or relationship abuse.

LBGTQ+ survivors

We know that domestic violence happens to people of all genders and sexual orientations. We are committed to the inclusion of LBGTQ+ people in all aspects of our services. Our shelter is open to people of all genders, as are our support groups and individual counseling.


Safe Passage is here for children who have witnessed domestic violence or experienced abuse, and their supportive adults.

Rural survivors

Through a partnership with the Hilltown Community Health Centers, Safe Passage meets survivors in the rural hilltowns of Hampshire and Hampden counties.  We can come to you.

Latinx survivors

Se Habla Español.  Safe Passage ofrece sus servicios en Inglés y Español, en nuestra oficina de Northampton y en  localidades en nuestra comunidad.

We offer services in English and Spanish, at our office in Northampton and in locations throughout the community.

Survivors with disabilities

Our office and shelter are fully accessible to people with disabilities. Our counselor/advocates can help with medical and disability-related concerns.


Immigrants and refugees are welcome here.  We will not ask for any documents. We will keep your story confidential.  We can provide services in many languages. We're here to help.

Las personas inmigrantes y refugiados son bienvenidos a Safe Passage.  No pedimos documentación. Sus historias son confidenciales. Proveemos servicios en varios idiomas. Estamos aqui para ayudarles.

Other ways we can help

Support Groups

Safe Passage offers a variety of support groups for survivors who want to share their experiences with others. Our support groups are facilitated by staff counselors.

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Legal Services

Legal issues are often key to a family's ability to be safe and build a new life. Our Legal Program provides legal advice and representation to survivors of domestic violence with cases in Probate and Family Court.

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Our counselors provide a safe and supportive place for you to talk and be heard, whether you need to prepare for a court appearance or develop a safety plan, tell your story of abuse, or need help solving a problem.

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