If you are in immediate physical danger, please call 911.


Our counselors provide a safe and supportive place for you to be heard.

Some survivors need to tell their story of abuse, or need help solving a problem. Others may need to prepare for a court appearance or develop a safety plan. Counselors provide emotional support, information, options, and a listening ear.

Counseling appointments are generally available during office hours (Monday through Friday from 9am to 5pm). It is helpful to make an appointment in advance to speak with one of our counselors. This helps ensure that a counselor can take the time needed to help you.

To make an appointment with a counselor, call (413) 586-5066.

Counseling (1)

Our counselors can help with:

  • Emotional support
  • Talking things through and helping you make decisions
  • Safety planning
  • Practical advice and support about looking for housing, getting legal help, and more
  • Providing referrals and resources for additional needs
  • Information about legal issues faced by domestic violence survivors, including protective orders
  • Immigration options for domestic violence survivors
  • Additional support and advocacy relevant to each person's situation

We are here for everyone who has experienced domestic violence or relationship abuse.

Our Counselor Advocates are here to help!
Call our helpline at (413) 586-5066 today.


“I love to see people succeed and figure out how to move forward and be happy. That is amazing.”

— Safe Passage counselor

We're Here for Everyone

Safe Passage advocates work towards safety, healing, and justice for our entire community. We are here for everyone who has experienced domestic violence or relationship abuse.

LGBTQ+ survivors

We know that domestic violence happens to people of all genders and sexual orientations. We are committed to the inclusion of LGBTQ+ people in all aspects of our services. Our support groups and individual counseling are open to people of all genders.


Safe Passage is here for children who have witnessed domestic violence or experienced abuse, and their supportive adults.

Rural survivors

Through a partnership with the Hilltown Community Health Centers, Safe Passage meets survivors in the rural hilltowns of Hampshire and Hampden counties.  We can come to you.

Latinx survivors

Se Habla Español.  Safe Passage ofrece sus servicios en Inglés y Español, en nuestra oficina de Northampton y en  localidades en nuestra comunidad.

We offer services in English and Spanish, at our office in Northampton and in locations throughout the community.

Survivors with disabilities

Our office is fully accessible to people with disabilities. Our counselor/advocates can help with medical and disability-related concerns.


Immigrants and refugees are welcome here.  We will not ask for any documents. We will keep your story confidential.  We can provide services in many languages. We're here to help.

Las personas inmigrantes y refugiados son bienvenidos a Safe Passage.  No pedimos documentación. Sus historias son confidenciales. Proveemos servicios en varios idiomas. Estamos aqui para ayudarles.

Other ways we can help

Support Groups

Safe Passage offers a variety of support groups for survivors who want to share their experiences with others. Our support groups are facilitated by staff counselors.

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Legal Services

Legal issues are often key to a family's ability to be safe and build a new life. Our Legal Program provides legal advice and representation to survivors of domestic violence with cases in Probate and Family Court.

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Children's Services

Children’s Program staff act as children’s allies, advocating for each child's needs with family members, teachers, and service providers. Safe Passage also offers a weekly Parenting Group for parents of children who have experienced domestic violence.

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