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If you are in immediate physical danger, please call 911.

Legal Services

Legal issues are often key to a family's ability to be safe and build a new life.

Our Legal Program provides legal advice and representation to survivors of domestic violence with cases in Probate and Family Court. This court handles issues such as divorce, child custody, visitation and support, as well as abuse and stalking prevention orders. Our Legal Program Director is an attorney with experience in family matters.

Based on your eligibility and needs, the Legal Program may provide one or more of the following:

  • Initial case consultation and process advice.
  • Assistance with court documents and preparation for court appearances without representation.
  • Referral to attorneys for representation. Free or low-cost representation may be provided for income-eligible individuals. Other referrals may be made on a private-pay basis.

Contact our Legal Program Director at (413) 586-1125, extension 16.

What you need to know

Hotline counselors are available 24 hours a day to provide support and information at (413) 586-5066.

Looking for shelter? Find out more about our shelter and other options to keep you and your family safe.

Would you benefit from on-going counseling and support? Call our office 9-5, Monday-Friday, to make an appointment with one of our counselors: (413) 586-1125.

“We can offer a combination of legal advice and emotional support because I don’t have to worry about billable hours. More than anything, what people need is time. For people experiencing trauma, patience is important.”

— Legal Program Director

We're Here for Everyone

Safe Passage advocates work towards safety, healing, and justice for our entire community. We are here for everyone who has experienced domestic violence or relationship abuse.

LBGTQ+ survivors

We know that domestic violence happens to people of all genders and sexual orientations. We are committed to the inclusion of LBGTQ+ people in all aspects of our services. Our shelter is open to people of all genders, as are our support groups and individual counseling.


Safe Passage is here for children who have witnessed domestic violence or experienced abuse, and their supportive adults.

Rural survivors

Through a partnership with the Hilltown Community Health Centers, Safe Passage meets survivors in the rural hilltowns of Hampshire and Hampden counties.  We can come to you.

Latinx survivors

Se Habla Español.  Safe Passage ofrece sus servicios en Inglés y Español, en nuestra oficina de Northampton y en  localidades en nuestra comunidad.

We offer services in English and Spanish, at our office in Northampton and in locations throughout the community.

Survivors with disabilities

Our office and shelter are fully accessible to people with disabilities. Our counselor/advocates can help with medical and disability-related concerns.


Immigrants and refugees are welcome here.  We will not ask for any documents. We will keep your story confidential.  We can provide services in many languages. We're here to help.

Las personas inmigrantes y refugiados son bienvenidos a Safe Passage.  No pedimos documentación. Sus historias son confidenciales. Proveemos servicios en varios idiomas. Estamos aqui para ayudarles.

Other ways we can help

Support Groups

Safe Passage offers a variety of support groups for survivors who want to share their experiences with others. Our support groups are facilitated by staff counselors.

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Legal issues are often key to a family's ability to be safe and build a new life. Our Legal Program provides legal advice and representation to survivors of domestic violence with cases in Probate and Family Court.

Read More

Children's Services

Children’s Program staff act as children’s allies, advocating for each child's needs with family members, teachers, and service providers. Safe Passage also offers a weekly Parenting Group for parents of children who have experienced domestic violence.

Read More

Internet Safety

If you are in danger, please use a safer computer, call 911, or call our hotline at (413) 586-5066 or (888) 345-5282 (toll-free).

Learn more about safer technology use on our Internet Safety page.

There is always a computer trail, but you can use the Exit Site button at the top of our website to leave this site quickly.

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