Confidential Emergency Shelter
Safe Passage operates an emergency shelter program for adults and their children who need to flee abuse and get safe from violent and life-threatening domestic violence situations.
Our shelter is in a confidential location to help ensure safety and privacy for our guests.
Our bright and welcoming shelter building has six bedrooms. Each bedroom houses one adult or family. Rooms vary in size and number of beds to accommodate families of all sizes. The entire house is wheelchair accessible and one first-floor bedroom is reserved exclusively for guests with physical disabilities.
Shared living space includes a homework/computer room, living room, playroom, large backyard, and large wheelchair-accessible kitchen with double appliances. Families are responsible for preparing their own meals, and household chores are shared among all guests.
Our shelter is staffed 24 hours per day. Shelter guests stay on average for one to three months. During their stay with us, shelter guests receive advocacy and assistance with housing, benefits, education, and employment. We provide for our guests' basic needs, including food, clothing, personal care items, and household supplies.
Is Shelter Right for You?
Shelter is one option for seeking support and safety, and only you know if it is the right choice for you. Our hotline counselors at (413) 586-5066 can provide information about shelter life and discuss options to help you make your decision. We also can assist you in developing a safety plan to keep you and your family safe if you decide shelter is not right for you.
What you need to know
If you’re in danger right now, call 911.
Hotline counselors are available 24 hours a day to provide support and information at (413) 586-5066.
Safe Passage is part of a statewide system of emergency shelters. If shelter outside Hampshire County is safer for you, we can help you get connected. Call the Safelink hotline for information about available shelter options across Massachusetts: 1+(877) 785-2020.
We're Here for Everyone
Safe Passage advocates for safety, healing, and justice for our entire community. We are here for everyone who has experienced domestic violence or relationship abuse.
Domestic violence can happen to anyone. Safe Passage welcomes men, women, transgender and gender non-conforming survivors, and folks of no gender. We serve people of all sexual orientations.
Se Habla Español. Safe Passage ofrece sus servicios en Inglés y Español, en nuestra oficina de Northampton y en localidades en nuestra comunidad.
We offer services in English and Spanish, at our office in Northampton and in locations throughout the community.
Survivors with disabilities
Our office and shelter are fully accessible to people with disabilities. Our counselor/advocates can help with medical and disability-related concerns.
Immigrants and refugees are welcome here. We will not ask for any documents. We will keep your story confidential. We can provide services in many languages. We're here to help.
Las personas inmigrantes y refugiados son bienvenidos a Safe Passage. No pedimos documentación. Sus historias son confidenciales. Proveemos servicios en varios idiomas. Estamos aqui para ayudarles.
Other ways we can help
Legal issues are often key to a family's ability to be safe and build a new life. Our Legal Program provides legal advice and representation to survivors of domestic violence with cases in Probate and Family Court.
Children’s Program staff act as children’s allies, advocating for each child's needs with family members, teachers, and service providers. Safe Passage also offers a weekly Parenting Group for parents of children who have experienced domestic violence.